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Terms of Service

Terms of Service

Welcome to AI Agency London (“we,” “us,” or “our”). By accessing or using our website ([www.aiagencylondon.com](https://www.aiagencylondon.com)) and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website or services.

  1. Use of Our Services

Eligibility: You must be at least 18 years old or have parental/guardian consent to use our services.

Account Creation: If required, you agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account and password.

Prohibited Activities: You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to disrupt or interfere with the functionality of our website.
  • Upload or transmit any malicious code or content.
  1. Services Provided

At AI Agency London, we empower businesses with actionable data insights and AI solutions designed to foster growth and innovation. Our services include:

  • Custom AI Solution Design: We specialise in designing AI driven solutions built around your unique objectives and operational needs. By combining deep technological insight with industry best practices, we create intelligent AI Agents tailored to enhance efficiency, boost productivity and deliver value for money.
  • AI-Powered Automation: From automating routine tasks to implementing complex, intelligent workflows, our automation solutions minimise human error and free up resources so your team can focus on strategic growth. We help integrate these automated processes seamlessly into your existing infrastructure.
  • AI Consultancy: Our experts partner with you to pinpoint AI opportunities within your organisation. Through a collaborative approach, we develop strategies that align with your growth goals, ensuring each AI initiative delivers measurable impact. Whether you’re new to AI or looking to scale existing capabilities, we guide you every step of the way.
  • Pre-Built AI Agents: Accelerate your transformation with ready to deploy AI agents designed to address common business challenges such as customer support, data analysis or task management. These plug and play solutions get you up and running quickly, without sacrificing adaptability or performance.


Our mission is to transform businesses by combining expertise with cutting edge technology.

  1. Payments and Refunds

Payments: AI Agency London operates on a project based model and does not process payments directly through the website. Payment terms, including methods and schedules, will be clearly outlined and agreed upon in advance for each individual project or service engagement.

Refund Policy: Refunds, if applicable, will be handled on a case by case basis as per the terms agreed upon during project initiation. Please contact us directly for any questions or concerns regarding payments or refunds.

  1. Intellectual Property

Ownership: All content on this website, including text, graphics, logos and materials provided during training, is owned by AI Agency London or its licensors. Unauthorised use is strictly prohibited.

License: You are granted a limited, non exclusive and non transferable license to access and use our website and materials for personal and non commercial purposes.

  1. User Generated Content

If you upload or submit content (e.g., comments or reviews), you:

Grant us a non exclusive, worldwide, royalty free license to use, reproduce and display such content.

Represent and warrant that you own or have the rights to upload such content and that it does not infringe third party rights.

  1. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found here. Please review it to understand how we collect and process your data.

  1. Third Party Links

Our website may include links to third party websites. We are not responsible for the content, privacy policies or practices of these external sites. Use them at your own risk.

  1. Limitation of Liability

To the extent permitted by law, AI Agency London will not be liable for any indirect, incidental or consequential damages arising from your use of our website or services.

  • Our total liability, under any circumstances, will not exceed the amount paid by you for our services.
  • AI Agency London is not responsible for any unauthorised access, disruptions or alterations to your transmissions or data.
  • We are not liable for losses or damages caused by interruptions, technical issues or inaccuracies in the content provided on our website or services.
  1. Availability, Errors and Inaccuracies

While we strive to ensure the accuracy and reliability of the information on our website, errors, inaccuracies or omissions may occur. We do not guarantee the completeness, accuracy or availability of any service, product or content described on our website.

  • We reserve the right to correct errors, update information or make changes to our offerings without prior notice.
  • Any reliance you place on such information is strictly at your own risk.
  1. Indemnification

You agree to indemnify and hold AI Agency London harmless from any claims, losses, damages, liabilities and expenses arising from your use of our website or services or violation of these Terms of Service.

  1. Termination

We reserve the right to terminate or suspend access to our website or services at any time, with or without notice, for conduct that violates these terms or is harmful to us or other users.

  1. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England.

  1. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to this page. Continued use of our services constitutes acceptance of the updated terms.

  1. Contact Us

If you have any questions about these Terms of Service, please contact us.

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Effective Date: [14th Apr 2025]